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Returns and Refunds Policy

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Returns and Refunds Policy

Thank you for shopping at Crandall Stats and Sensors Inc.

If you are not entirely satisfied with your purchase, we’re here to help.

All products have a warranty period of 2 years from date of sale and may be subject to a restocking fee.

To be eligible for a return, please make sure that:

  • The product was purchased within the last 2 years
  • The product is in its original packaging, where possible

Products that do not meet these criteria may not be considered for return. 

**International Orders may be subject to additional fees.

Please contact us before you send the product:

Send the product with its original packing to:

9918 N Apine Road
Machesney Park, IL 61115 United States

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Crandall Stats and Sensors Inc.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

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